Warranty & After-Sales Policy
We stand behind the quality of our products with a robust warranty program designed to give you and your clients peace of mind:
- 2-Year Warranty: Most of our products (including Hand Dryers, Sensor Faucets, and Commercial Appliances) come with a standard 2-year warranty.
- Free Spare Parts: During the warranty period, we provide essential maintenance and replacement parts free of charge to ensure your operations remain uninterrupted.
- 24/7 Technical Support: Our dedicated after-sales team is available around the clock to provide technical guidance and troubleshooting via email, phone, or video call.
OEM & ODM Services
With our own manufacturing facility in China, we offer flexible customization options to help you build your brand identity:
- Tailored Solutions: From logo printing and custom packaging (OEM) to complete product structural and functional redesign (ODM).
- Rapid Prototyping: We help turn your concepts into market-ready products with efficiency and precision.
Marketing and Sales Support
We empower our partners by providing all the necessary tools to accelerate your sales process. Upon request, we provide:
- High-Resolution Media: Professional product photography and promotional videos for your website and social media.
- Technical Documentation: Detailed product catalogs, installation manuals, and certification copies.
- Product Demo Clips: Step-by-step videos demonstrating product features and maintenance.
Logistics & Global Supply
We empower our partners by providing all the necessary tools to accelerate your sales process. Upon request, we provide:
- High-Resolution Media: Professional product photography and promotional videos for your website and social media.
- Technical Documentation: Detailed product catalogs, installation manuals, and certification copies.
- Product Demo Clips: Step-by-step videos demonstrating product features and maintenance.
